Terms of service

Terms of Service

Last updated: 12 August 2026

Welcome to Rayvon Store. These Terms of Service govern your use of our website and your purchase of products from Rayvon Store.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Rayvon Store

Rayvon Store is an online retail store offering watches, smartwatches, fashion accessories, and related products.

Throughout these Terms, “Rayvon Store,” “Rayvon,” “we,” “us,” or “our” refers to Rayvon Store. “You” or “customer” refers to any person accessing our website or purchasing products from us.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with the security or operation of the website.
  • Copy, reproduce, modify, or distribute website content without our permission.
  • Provide false, misleading, or inaccurate information while placing an order.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, availability, and other information displayed on our website are accurate.

However:

  • Product colours may appear slightly different depending on your device or screen.
  • Product specifications may change where applicable.
  • Availability may change without prior notice.
  • Images may be used for illustrative purposes where stated.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Product Brands and Descriptions

Products are identified and described on their respective product pages. Customers should carefully review the product title, description, specifications, images, warranty information, and other product details before purchasing.

Rayvon Store does not knowingly make false or misleading claims regarding the identity, brand, authenticity, specifications, or characteristics of products offered for sale.

Where a product is sold under a particular brand, the product page will provide the applicable brand information.

5. Prices

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may be changed at any time without prior notice.

Any applicable taxes, shipping charges, discounts, or promotional offers will be displayed during the applicable stage of the purchase process.

We reserve the right to correct pricing errors. If an order has been placed at an obviously incorrect price, we may contact the customer and provide the option to confirm the order at the correct price or cancel the order.

6. Orders

Placing an order constitutes an offer to purchase a product.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order is considered accepted when Rayvon Store confirms that the order has been accepted for fulfilment.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Suspected fraudulent or unauthorized transactions.
  • Incorrect customer information.
  • Delivery restrictions.
  • Any other reasonable operational or legal reason.

If we cancel a prepaid order, the applicable amount paid for the cancelled order will be refunded through the appropriate payment method.

7. Payment

We accept payment methods displayed on the checkout page, which may include:

  • Credit/debit cards
  • UPI
  • Net banking
  • Other supported online payment methods
  • Cash on Delivery, where available

Payment information is processed through authorized payment service providers. Rayvon Store does not intentionally retain complete card information.

For Cash on Delivery orders, customers may be required to provide accurate contact and delivery information.

8. Shipping and Delivery

We aim to dispatch orders within the estimated processing time shown on the website or communicated to the customer.

Delivery times are estimates and may vary because of:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Incorrect or incomplete addresses
  • Regional restrictions
  • Unforeseen logistical circumstances

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's operational timelines.

Customers are responsible for providing a complete and accurate delivery address and contact number.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Customers should review the Return & Refund Policy before placing an order.

Return & Refund Policy: Please see the dedicated Return & Refund Policy page on our website.

10. Order Cancellation

Customers may request cancellation before an order is dispatched.

Once an order has been dispatched, cancellation may not be possible and the customer may need to follow the applicable return procedure.

Rayvon Store may cancel an order where necessary because of product availability, pricing errors, payment issues, suspected fraud, or other legitimate reasons.

11. Promotions and Discounts

Promotional offers, discount codes, coupons, and special offers may be subject to additional terms and conditions.

Unless specifically stated otherwise:

  • Promotional offers cannot be combined.
  • Offers are subject to availability.
  • Offers may have specified validity periods.
  • Rayvon Store may modify or withdraw an offer where reasonably necessary.

Any specific conditions shown with a promotion will take precedence over these general provisions for that promotion.

12. Intellectual Property

All content appearing on the Rayvon Store website, including:

  • Logos
  • Brand elements
  • Product photography created or commissioned by Rayvon Store
  • Graphics
  • Text
  • Website design
  • Marketing materials

is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, or commercially exploit our original website content without prior written permission.

Third-party trademarks, brand names, and logos remain the property of their respective owners.

13. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, advertising platforms, and other technology providers.

These services may have their own terms and privacy policies.

Rayvon Store is not responsible for the independent operation, availability, or policies of third-party services.

14. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and process information necessary to process orders, provide customer support, improve our website, prevent fraud, and communicate with customers.

Please review our Privacy Policy for more information about how personal information is handled.

15. Limitation of Liability

To the extent permitted by applicable law, Rayvon Store will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

16. Force Majeure

Rayvon Store will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, strikes, government restrictions, internet or technology failures, transportation disruptions, or other unforeseen events.

17. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes will be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter.

19. Contact Us

If you have questions regarding these Terms of Service, orders, products, returns, or refunds, please contact us:

Rayvon Store
Email: rayvonwatches@gmail.com