Shipping Policy

Last updated: 12 August 2026

Thank you for shopping with Rayvon Store. We aim to provide a smooth and reliable delivery experience across India.

1. Shipping Coverage

Rayvon Store currently delivers orders across India, subject to courier service availability at the customer's address.

Some remote or restricted locations may have limited delivery availability.

2. Shipping Charges

Free shipping is available across India on eligible orders, as displayed on the website at the time of purchase.

If any additional shipping charge applies to a particular order, it will be clearly displayed during checkout before payment is completed.

3. Order Processing

Orders are generally processed and dispatched within 1–3 business days after successful order confirmation.

Orders placed on Sundays or public holidays may be processed on the next business day.

Processing time may be longer during:

• Sales and promotional periods
• Festivals and public holidays
• High-volume order periods
• Unforeseen operational circumstances

4. Delivery Time

After dispatch, orders are generally delivered within approximately 3–7 business days, depending on the delivery location and courier service.

Estimated delivery times are not guaranteed and may vary because of circumstances outside our control.

5. Order Tracking

Once your order has been dispatched, we may provide tracking details through email, SMS, WhatsApp, or another available communication method.

Customers can use the tracking information provided to check the status of their shipment.

6. Delayed Deliveries

While we work with our logistics partners to deliver orders within the estimated timeframe, delays may occur because of:

• Weather conditions
• Transportation disruptions
• Courier operational issues
• Festivals or public holidays
• Incorrect or incomplete address information
• Remote delivery locations
• Government restrictions
• Other circumstances beyond our reasonable control

If your order is significantly delayed, please contact our customer support team.

7. Incorrect Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

• Full name
• House/flat number
• Street/locality
• City
• State
• PIN code
• Valid mobile number

Rayvon Store will not be responsible for delivery problems caused by incorrect or incomplete address information provided by the customer.

If an order has not yet been dispatched, contact us as soon as possible if you need to correct your address.

8. Failed Delivery

Our delivery partner may make multiple delivery attempts depending on its operational policy.

If delivery fails because the customer:

• Is unavailable,
• Provides an incorrect address,
• Refuses the shipment,
• Does not respond to the courier, or
• Does not complete required delivery verification,

the shipment may be returned to Rayvon Store.

Additional shipping charges may apply if the customer requests re-shipment, where permitted.

9. Damaged Packages

Customers should inspect the package at the time of delivery whenever possible.

If the package appears visibly damaged or tampered with, please take photographs/videos of the package before opening it and contact Rayvon Store as soon as possible.

For product damage or missing items, please refer to our Return & Refund Policy for the applicable procedure and reporting timeframe.

10. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and products.

COD availability is determined at checkout and may vary based on the delivery address and other factors.

Rayvon Store may contact customers to verify COD orders before dispatch.

11. International Shipping

Rayvon Store currently does not offer international shipping unless specifically stated otherwise on the website.

12. Contact Us

For questions regarding shipping or delivery, please contact:

Rayvon Store
Email: rayvonwatches@gmail.com

We will be happy to assist you with your order.